Terms of service

1. Who these terms are with

The service is independently run from India. By creating an account or using this site you agree to these terms and to the Privacy Policy, Refund Policy, Acceptable Use Policy and Copyright Policy, which form part of them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

You must be at least 18 years old, or the age of majority where you live, to use the service.

2. What the service does

You give us a product, as a website address, a document or a few sentences, and a short screen recording of it. The service writes a brief and a set of hook lines from that material, casts one AI creator whose face stays the same across every video, films short silent clips of that creator, cuts to your recording, and publishes the result to the TikTok, Instagram and YouTube accounts you connect, at a cadence each account’s age can carry. At the moment of posting it attaches a track from the platform’s own music library. It reads back the views each post gets and uses them to decide which hook lines to use next.

The creator is generated. It is not a real person, it never speaks, and it is presented as your brand’s own creator, not as a customer or a reviewer.

3. Your account

Keep your sign-in credentials secure and tell us promptly at virat@clpx.video if you believe your account has been used without your permission. You are responsible for activity under your account, including activity by anyone you give access to.

4. What you give us, and the rights you need

You keep ownership of everything you give us: your product pages, documents, descriptions and screen recordings. By submitting them you confirm that you own the product or are authorised to market it, that the recording shows your own product, and that nothing you give us infringes anyone else’s rights or breaks a confidentiality obligation.

If you paste a public video so the service can study its format, you confirm you are doing so to learn from its timing and framing. What you publish must be your own work about your own product, not a reproduction of someone else’s footage, text, music or branding.

5. The permission you give us

So that we can run the service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, read, analyse, process, generate from and transmit the material you give us, only to operate and support the service for you, and only for as long as you keep it in your account. The licence ends when you delete the material or close your account.

We do not use your material to advertise the service, we do not use it to train models, and we do not sell it. If we ever want to show your videos publicly, we will ask you first.

6. The creator and the videos

The creator’s face, the hook clips and the finished videos are generated for you by the model providers named on our Subprocessors page. You may use the finished videos to promote your product anywhere, during and after your subscription.

Generated faces are not unique in the way a photograph of a person is. We cannot promise that a similar face will never be generated for someone else, and these terms do not give you a trade mark or any exclusive right in the creator’s appearance. You may not use the creator to impersonate a real person. If a generated face turns out to resemble a real person, you must stop using it when we or they ask.

Generated output can be wrong. A hook line can misread your product, and a clip can fail our face check and be rejected. You can edit hook lines and retire ones you do not want. You are responsible for everything published from your accounts, including anything a model wrote.

7. Publishing to your accounts

Nothing is published without a social account you connect yourself. You must own that account, or be authorised in writing by its owner to operate it. You remain the publisher of everything posted from it and are responsible for it under each platform’s own rules, including rules on AI-generated content, commercial content and automation. Where a platform offers a label for AI-generated or branded content through its publishing interface, the service applies it. Where a platform asks for disclosure in some other way, that is yours to do.

The warm-up and ramp schedules are our best reading of how platforms treat accounts of different ages. They reduce risk; they do not remove it. You tell us how old each account is, and the schedule depends on that being true.

8. Plans and limits

Plans are sold as monthly or annual subscriptions. Each includes generation and posting up to the limits below, counted per billing month:

• Launch, $199 a month: one product, 3 creators, 9 connected accounts, 90 posts a month.
• Scale, $499 a month: 2 products, 10 creators, 30 connected accounts, 600 posts a month.
• Studio, $1,499 a month: 5 products, 30 creators, 100 connected accounts, 3,000 posts a month.

Nothing runs before a plan is active: the brief, the creator and every video are generated under a paid plan, and there is no free tier. Annual plans are priced at ten months. Unused allowances do not carry over, and limits apply per account: one subscription may not be shared across unrelated businesses. Where generation far exceeds what a plan’s posting volume could use, we may ask you to move to a larger plan or apply a fair-use limit, and we will tell you first.

9. Billing and the merchant of record

Subscriptions are billed in advance and renew automatically until cancelled. You can cancel at any time from inside the app; cancellation stops the next renewal and your plan runs to the end of the period you have paid for.

Purchases are processed by Polar Software Inc., which acts as the merchant of record and seller for the transaction, handles payment and charges any tax due. Their terms and privacy notice apply to the purchase itself. These terms cover your use of the service.

Prices are shown in US dollars and exclude taxes unless stated otherwise. We may change prices for future billing periods; we will tell you before a change takes effect, and you can cancel if you do not want to continue.

10. Refunds

Our Refund Policy forms part of these terms. In summary: if no post went out from any of your connected accounts in the 14 days after your first payment, we refund that payment in full. Beyond that, generation you have already used is not refunded, and payments are otherwise non-refundable. Nothing here removes rights you have under consumer law that cannot be waived.

11. Acceptable use and copyright

Our Acceptable Use Policy describes what you may not do with the service, including the rules on impersonation, disclosure, claims and account ownership. Our Copyright Policy explains how to report infringing material.

12. No guarantee of platform outcomes

Views, reach, followers, customers and the continued good standing of your social accounts depend on the platforms and on your product, not on us. We do not promise any level of views or reach, and we do not promise that a platform will not limit, restrict or ban an account. Any figure on this site, in the app or in an example is an illustration or your own historical number, never a projection.

13. Availability and changes

We work to keep the service available and reliable, but we do not offer a guaranteed uptime commitment on self-serve plans. Generation times vary with provider queues. We may add, change or withdraw features; where a change materially reduces what your plan does, we will tell you in advance.

14. Third-party services and platforms

The service depends on the vendors named on our Subprocessors page and on the platforms you connect. A platform can change its rules or its interface at any time, and that can stop posting, change what is possible, or affect your account. We adapt where we can, but we are not responsible for a platform’s decisions or for a vendor’s outage.

15. Suspension and termination

You can stop using the service and delete your account at any time from inside the app. We may suspend or close an account that breaches these terms or the Acceptable Use Policy, that is used unlawfully, that connects accounts the holder does not own, or where required by law or a valid complaint. We may also pause publishing to an account when a platform signals a problem with it. Where it is reasonable and lawful to do so, we will tell you why and give you a chance to put it right first. If we close your account without cause, we refund the unused part of your current period.

16. Disclaimers

Except where the law does not allow it, the service is provided “as is” and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. Generated briefs, hook lines, images and video are not perfect, and you should review what goes out from your accounts.

17. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill or data. Our total liability arising from the service in any twelve-month period is limited to the amount you paid us in that period.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.

18. Indemnity

You will defend and indemnify us against claims arising from material you give us, from anything published through accounts you connect, from your breach of these terms, or from your infringement of someone else’s rights.

19. Sanctions and export

You may not use the service if you are subject to applicable sanctions, or if you are located in a country or territory under comprehensive trade sanctions. You agree not to use the service in breach of applicable export control laws.

20. Your local rights

The service is sold globally. Nothing in these terms limits any right you have under the mandatory consumer or data protection law of the country you live in. Where a term here conflicts with such a law, that law applies to you and the rest of these terms continue to apply.

21. Governing law

These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction, subject to the section above. We will always try to resolve a problem by talking to you first. Write to virat@clpx.video.

22. Changes to these terms

We may update these terms. If a change is material we will tell you by email or in the app before it takes effect. Continuing to use the service after that means you accept the updated terms.

23. Contact

Email virat@clpx.video.