Acceptable use policy

The creator is not a person

• Do not use the creator to impersonate a real person. Do not ask for a face that resembles a named, famous or otherwise recognisable person, and do not give the creator a real person’s name, handle or identity.
• Do not present the creator as a customer, a reviewer, an independent expert or anyone other than what it is: a creator that belongs to your brand. Do not put testimonials or first-person results in its mouth.
• Where a platform requires disclosure that content is AI-generated, branded or commercial, make sure it is disclosed. The service applies the label where a platform offers one through its publishing interface; anything a platform asks for beyond that is yours to do.
• If a generated face turns out to resemble a real person and they, or we, ask you to stop using it, stop.

Only claims your product supports

Hook lines and captions are written from the material you give us, and you can edit or retire any of them. Everything that goes out must be supported by your own product page or documentation. Do not add, or leave in, numbers, results, awards, endorsements, guarantees or comparisons that your product page does not support. Claims about health, money, safety or legal outcomes must meet the rules that apply to that category where you post.

Only accounts you own

• Connect only social accounts you own, or accounts whose owner has authorised you in writing to operate them. Do not connect accounts bought from, borrowed from or belonging to someone else.
• Tell the truth about each account’s age. The warm-up schedule depends on it, and an account posting like an old one when it is new is the fastest way to lose it.
• Do not run networks of accounts that pretend to be unrelated people or businesses, and do not use several accounts to make one product look like a movement.

Do not evade platform rules

Follow each platform’s rules on automation, posting frequency, commercial content, AI-generated content and music use. Do not use the service to work around a platform’s limits, labels, review, appeal or ban, including by moving a restricted product to a fresh account. Do not run engagement schemes, artificial amplification, or anything a platform calls inauthentic behaviour.

Only your own product, and only lawful ones

You may promote a product you own or are authorised to market. You may not use the service to promote anything that is illegal where you are, where we are, or where you post it, including unlicensed gambling, controlled substances, weapons, counterfeits, scams, pyramid schemes or anything that is sold by deceiving the buyer.

If you paste a public video so the service can study its format, use it to learn timing and framing. What you publish must be your own work about your own product, not a reproduction of someone else’s footage, text, music or branding.

Content that is not allowed

• Content that is unlawful where you are, where we are, or where you publish it.
• Sexual content involving minors, or any sexualised depiction of a minor. We report this and close the account.
• Non-consensual intimate imagery, or sexual content of any kind.
• Content that incites or promotes violence or terrorism, or hatred against people based on a protected characteristic.
• Harassment of, or targeted abuse against, any person.
• Fraud, scams, or claims about money, health or investments that you know to be false.
• Malware, phishing, or material designed to compromise a device or account.

Do not abuse the service

• No reselling or white-labelling the service, or offering its output as your own service, without a written agreement with us.
• No sharing one subscription across unrelated businesses to avoid plan limits.
• No scraping, automated access outside published interfaces, or attempts to extract our prompts, models or settings.
• No probing, load-testing or interfering with our infrastructure, or with other customers’ work.
• No circumventing plan limits, usage metering, the face check or billing.

Sanctions

You may not use the service if you are subject to applicable sanctions, or are located in a comprehensively sanctioned country or territory.

How we enforce this

We do not review every video before it goes out. We act on reports, on lawful requests, on platform signals and on signs of abuse. Depending on what we find we may contact you, remove specific material, pause publishing to an account, limit a feature, suspend an account, or close it. Serious cases, child sexual abuse material above all, are reported to the appropriate authorities.

Where it is reasonable and lawful, we will tell you what happened and give you a chance to respond. To appeal a decision, or to report a breach of this policy, email virat@clpx.video. Copyright and likeness complaints have their own route in our Copyright Policy.